Updated 1 month ago

1. Declaration and Basic Information

These Terms and Conditions and any amendments and restatements hereof (the "Agreement") form a legal agreement covering the provision of services from Hyper to you ("User" or "Player"). The Agreement is a contract between you or the legal entity you represent and Metaverse Magna Limited (incorporated in the United Kingdom), Metaverse Magna Inc. (incorporated in the USA), Metaverse Magna Limited (incorporated in Nigeria) and Player One Limited (incorporated in the British Virgin Islands) (collectively, "Metaverse Magna", "we", "us", "our") depending on your location or where the services are being provided. If you are located in the United Kingdom, your contract is with Metaverse Magna Limited (UK); if you are located in the USA, your contract is with Metaverse Magna Inc.; if you are located in Nigeria, your contract is with Metaverse Magna Limited (NG); and if you are located in the British Virgin Islands or any other location where we do not have a local entity, your contract is with Player One Limited.

By using and/or visiting the Hyper mobile application (the "App") or any other associated websites (collectively, the "Site") or our application programming interfaces, (collectively, the "Services"), you hereby acknowledge that you have carefully and thoroughly read, understood and accepted all of the terms and conditions contained in this Agreement including our Privacy Policy. In addition, you also agree to be bound by any additional terms and conditions relating to promotions, bonuses and special offers which may be found on the Site or communicated to you from time to time.

If you do not agree with any of the provisions of these Terms, do not click "I agree", do not continue to use the App or Site, download, install or otherwise use the software, and remove the software from your device.

We reserve the right to update, revise, modify or otherwise, reissue these terms. We may post a notice on the Site/App or when you use the Services, and you can see when these Terms were last revised by referring to the "Last Updated" legend above. It is your responsibility to to stay updated with terms, as well as being familiarized with the modifications that may affect or will affect you. Your continued use of the Services after any amendment to this Agreement constitutes your acceptance of the Agreement as modified by such amendment.

2. Hyper and Its Services

Hyper is a mobile gaming application that hosts digital skill-based games via its social and community gaming features. It encourages value-generating opportunities via its own in-app currency, called HPR. HPR is an in-game currency that users can purchase with real money to participate in competitive matches with a single user or a group of users.

Users are also able to earn HPR during competitive matches by contributing a specific amount of HPR into a prize pool with other users for a chance of a greater reward if they win the competitive match or event (the winner takes between 75% to 90% of all HPR staked).

Upon winning a match or an event users can redeem the won HPR for real money in their local currency to a bank account registered on our platform.

On the Site, we offer and host mobile games owned and licensed to us by Third-Parties. We may also provide original games which we own. We do not host, display or transmit any content owned by third-parties on its servers, unless we either have a license or are not prohibited under the Applicable Laws, to do the same.

All the games provided are all skill based and are not automated or randomly generated either by a code or any artificial intelligence software. The outcomes of matches are solely determined by the skill and abilities of the user.

The Games will have their own rules and code of conduct ("Game Rules"), Terms and Conditions and Privacy policies which must be adhered to by all Users at all times. When you play a Game, you agree and acknowledge that the Site does not create and/or broadcast any content on its own accord and we are not responsible or liable for the content or accuracy of the Game, including copyrights, that may be accessed by you through the application.

All games played on or through the App are duly subject to the Game Rules and these Terms. For the avoidance of any doubt the following terms shall have the ascribed meanings, except expressly defined otherwise:

  • "Game(s)" shall mean any games made available by us on the App for the benefit of the User.
  • "Software" shall mean the software licensed by us, including all programs, databases and any other derived content requiring download, whether accessible or otherwise used by you through the App.
  • "Third-Party Services Providers" include the companies that own the licenses to the games provided on the App and our third-party payment channels.
  • "Website" shall mean this website and any and all other websites connected to it or to the Software and accessible through the links or other access paths and the services available through such sites.

3. Eligibility

By accepting these Terms you represent and agree that you:

  • are a natural person who is at least 18 years old or the acceptable age of participation in your jurisdiction, and who is personally assigned to the registration details provided when setting up your account;
  • are domiciled in a jurisdiction in which your use of the App is permitted and unrestricted by that state or country’s laws;
  • at all times, will abide by these Terms.

We do not provide our services to minors. In the event that you are under the age of 18, you must have your parent or guardian’s consent to this Agreement on your behalf.

If we discover that any one of these requirements is not met at any time, we reserve the right to suspend or close your Account with or without notice.

4. Your Account

4.1. Registration and Verification

To be eligible to access our Services, you will be required to register an account with a state issued or verifiable identity document. When you create an Account, we may request certain personally identifiable information and perform a Know Your Client (“KYC”) identification and verification procedure. By registering, you agree to:

  • provide accurate, current and complete information about yourself;
  • maintain and promptly update your information from time to time when necessary;
  • maintain the security of your password and accept all risks of unauthorized access to your Account and the information you provide to us, and;
  • immediately notify us if you discover or otherwise suspect any security breaches related to the website.

The KYC procedure is a customer identification process to ensure that the identity of every User is appropriately verified. It is not only a legal requirement to assess and monitor risks, but it is also a fundamental practice to protect our Service and Users from fraud and losses due to illegal funds and transactions. Adequate KYC checks may also be required by our Third-Party Services Providers or Partners.

You acknowledge and agree that to ensure the safety of your accounts, to counteract money laundering and to enforce our internal security policy, we reserve the right and discretion to set up and implement internal controls and programs. These programs and controls, shall collect and store information about you and your transactions, including, but not limited to, personal information such as your personal document, ID card,ID number, scan of your ID document, your name, address, nationality and any other information required by us. By accepting this agreement, you also consent to your personal information being shared to our Third-Party Services Providers.

Personal information, which we shall collect, store and share may be provided to us upon registration of your Account or requested by us upon transactions effected, as well as indirect information, including IP addresses, information about the operating system used, software configuration and other information collected with the use of “cookies” technology to create statistical reports.

You accept and agree that in cases where we have valid reasons to believe that your Account is used for money laundering or for any other illegal activity, or that you have concealed or reported false identification information and other details, and also if there is a valid reason to believe that the transactions effected via your Account were affected in breach of these Terms, we shall be entitled to require you to provide any additional information and documents to clarify the circumstances. You may not be permitted to carry out any activities on the App until the documents are reviewed by us and accepted as satisfying the requirements of the legislation for counteracting laundering of incomes from criminal activities and financing of terrorism.

4.2. Representations

You represent and warrant that any information provided in registration is true and correct. We will cancel an account registration if we become aware that an individual has provided false information when registering. You, as the holder of your Account, are solely responsible for complying with these Terms, and only you have access to and entitled to all benefits accruing thereto. You may not allow any other person to:

  • access your Account;
  • access Services through your Account;
  • accept or use prizes, winnings and other representatives of value. Your Account is not transferable to any other person or account. You must immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of our security or the security of your Account.

4.3. Use of Information Collected

By setting up an Account and providing an email address and phone number, you authorize us to provide you with important announcements, relevant promotions and other related communications. The use of such information is governed by our Privacy Policy.

You also authorize us to share your personal information excluding financial information with our third-party providers for the purpose of enhancing your gaming experience and facilitating deposit and withdrawals on our platform.

4.4. Access

Access to our Services may become degraded or unavailable during times of significant data congestion or in the event of a network failure. This could result in the inability to access some of our Services. Although we strive to provide you with excellent service, we do not represent that the Services will be available without interruption and we do not guarantee that game matching and competition results will be successful in all circumstances. We shall not be liable for any losses resulting from or arising out of transaction delays or a failure of network protocols.

4.5. Multiple Accounts

All users are mandated to maintain only one account on the platform. Where a user maintains more than one account on our platform, the user agrees to forfeit any benefit or promotion obtained in any of the accounts. Where the user is a participant in any contest with any or both of the accounts, whether with a single user or a group of users, the user shall be automatically disqualified and shall forfeit all HPR won or used in the contest.

In the event that the user has any HPR in any of the accounts, we shall pay that HPR to a bank account registered to the user's name before closing the account.

4.6. Underage Users/Gamers

We are a compliant organization and we do not accept users below the age of 18 or the applicable local acceptable age limit in any of our operational jurisdiction.

When an underage user is detected on our platform, we shall promptly close the account and all available balances shall be withdrawn into the account of the legal guardian of the user.

5. Wallets, Accounts Funds, Winnings and Payments

5.1. Wallets

To support storing HPR and facilitating transactions in-app, Users will have an HPR Wallet which can be used to manage and store HPR. Users will be able to top up by purchasing HPR using real money.

Once you purchase HPR for the above wallet, the ownership over these HPR does not change. You remain the legal owner of the HPR and they remain in your possession, unless management of these HPR is limited due to money laundering related issues or any other circumstances stipulated in this document or in other documents issued by us. Your HPR does not have the legal nature of the bank deposit or earn any interest. We are not providing any licensed or regulated financial services, such as investment services, fund management or investment advice. We also do not act as your broker, intermediary, agent or advisory in any fiduciary capacity. Notwithstanding anything to the contrary stated in these Terms, if you are found to be cheating or participating in any of the prohibited uses of the Site, we reserve the right to close your Account(s) and confiscate the HPR in your account until the lawful resolution of the matter.

5.2. Deposits

Users will be able to purchase HPR through any of the designated payment channels listed in the deposit section of the app. We have set up partnerships with various payment channels to enable users to purchase HPR on our platform. Deposit and purchase of HPR to the user's account may be subject to transaction costs (e.g., processing fees and credit card fees) and you agree to pay such transaction costs.

5.3. Fees

We may charge fees and payments for Services that you choose to participate in, including competitions. These fees and billing procedures are detailed on the App. If fees are charged to your Account, you agree to pay those fees. All fees, stated and payable in HPR, must be prepaid and are non-refundable.

As a new User to the App, you may be eligible for the Sign Up bonus of HPR (see promotional terms and conditions) upon a purchase of a specific bundle during the first few months of registration on the platform.

You are fully responsible and liable for all charges, deposits and withdrawals made under your Account, including any unauthorized charges, deposits or withdrawals. The price of Services may change at any time, but no price change will affect your past purchases.

5.4. Billing

We may change Fees and billing procedures by updating our billing procedures with or without direct notice to you, but such changes will be reflected on the Site or the billing application in effect at that time. If you do not agree to the new Fees or billing procedures, you will not be able to continue using our Services. By providing a payment method, you:

  • represent that you are authorized to use the payment method that you provided and that any payment information you provide is true and accurate;
  • authorize us to charge you for the Services using your payment method;
  • authorize us to charge you for any paid feature of the Services that you choose to sign up for.

We may bill you (a) in advance; (b) at the time of purchase; or (c) shortly after purchase, in our sole discretion as described when you access our Services. You must tell us within 30 days after an error first appears on your bill for an investigation of the charge to occur promptly. After 30 days from the first appearance of the error, we (i) will not be liable for any losses resulting from the error and (ii) will not be required to correct the error or provide a refund. If we identify a billing error, it will be corrected within 30 days. You agree to pay for all reasonable costs we incur to collect any past due amounts, including without limitation reasonable attorneys’ fees and other legal fees and costs.

5.5. Withdrawals

Users may request a withdrawal of funds from their available account balance at any time. Processing of requested funds may be done via any of the third-party payment partners or channels connected to the platform. Users may experience a delay in processing withdrawn funds where there is:

  • a pending investigation on the users account for either fraud, money laundering, abuse of bonus or promos, a breach of the terms and conditions e.t.c;
  • an ongoing verification of the users identity;
  • a legal and lawful request from local law enforcement agencies;
  • a court order;
  • an infrastructural issues with third party payment partners or payment channels.

Withdrawals will be done to an account bearing the verified user’s name. You agree to pay all withdrawal request processing fees and any transaction costs (e.g., processing fees) that may be imposed on you. When you withdraw funds from your account, you may be required to submit your identifying information. Failure to provide this information at that time may result in inability to process your withdrawal for any winnings.

6. Misuse of the Application

The App may only be used for personal enjoyment, its earning opportunities, social elements and community engagement. Any other use of the application is strictly prohibited. In the event of any misuse and/or abuse of the application and/or the Software, we reserve the right to close or block your Account.

The use of the App for transmission, distribution, publication or storage of any material on or via the app which is in violation of any applicable law or regulation or any third-party's rights is strictly prohibited, including but not limited to the use of the application or the transmission, distribution, publication or storage of any material on or via the application in a matter or for a purpose which infringes copyright, trademark, trade secret or other intellectual property rights, is obscene or harmful to minors or constitutes an illegal act or harassment, is libelous or defamatory, violates any privacy or data protection laws, is fraudulent or breaches any exchange control or gambling law.

If, in our sole determination, we find that you have cheated or attempted to defraud us or any other users of any of the Games in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment or any other fraudulent activity or prohibited transaction (including money laundering), we reserves the right to suspend and/or close the Account and to share this information (together with your identity) to other online gaming internet sites, banks and appropriate third-parties.

Without prejudice to the foregoing and by no means an exhaustive list, some of the prohibited uses of the Site include:

  • leasing, selling, copying, sublicensing, transferring or assigning any information, intellectual property, goods or services provided on the Site;
  • using the site for any illegal purpose;
  • gaining unauthorized access to our data or the data of other Users;
  • altering, modifying, adapting, reverse engineering, decompiling, disassembling or hacking our intellectual property;
  • altering or modifying another website to falsely imply that it is associated with the App or the Site;
  • violating anyone else's legal rights (for example, privacy rights) or any laws (for example, copyright laws) in the user's jurisdiction;
  • using the Site or the company's services to transmit content that could be deemed unlawful, threatening, harassing, racist, abusive, libelous, pornographic, vulgar, defamatory, obscene, indecent or otherwise inappropriate, including any messages constituting or encouraging criminal conduct;
  • breaching, or attempting to breach, the Site's security systems;
  • enabling third-parties to violate the Terms and Conditions, and
  • (if legally required) failing to ensure that all end users of the site are at least 18 years of age or older.

7. Money Laundering and Fraudulent Activity

We are fully committed to be vigilant and prevent money laundering and the financing of terrorism. We are also committed to our legal duty to prevent serious crime and not to allow our systems to be abused in furtherance of these crimes.

The App may only be used for lawful purposes and may not be used for any illicit or fraudulent activity, or for any unlawful or fraudulent transaction, in accordance with the laws of all the relevant jurisdictions.

You may not use the services offered by us in any way directly or indirectly associated with money laundering or the funding of terrorism. By opening an Account with us, you agree to abide by relevant rules and regulations relating to Anti-Money Laundering. Where we know or suspect that a transaction may be related to money laundering or the funding of terrorism, we have the right to disclose details of such a transaction to relevant bodies.

You certify that the funds you deposit on the App are not from any illegal source or are the proceeds of crime.

We will:

  • take reasonable steps to establish the identity of any person for whom it is proposed to provide its service, as outlined in these Terms;
  • keep at all times a secure online list of all registered Players;
  • retain identification and transactional documentation as defined in the laws regulations and guidance notes;
  • examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering or the funding of terrorism;
  • report any suspicion or knowledge of money laundering of terrorism financing to the relevant bodies;
  • cooperate with all relevant administrative, enforcement and judicial authorities in their endeavor to prevent and detect criminal activity;
  • not accept to open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known, and not accept a wager unless an Account has been established in the name of the Player and there are adequate funds in the Account to cover the amount of the wager;
  • not register a person if we become aware that such a person has provided false information when providing due diligence documents.

8. Account Closure

Any user may close their account on our platform by using the account closure feature on the App.

Users may also close their Account and terminate these Terms at any time by contacting our support using the contact information provided on the Website or via email at help@hyper.mvm.gg and we will respond within a reasonable time. You will be responsible for any activity on the Account until the closure has been finalized by us.

In the event of closure of your account, all the remaining balance in your wallet will be paid into a bank account bearing your verified name, excluding all outstanding and withdrawal fees.

A user account may also be closed where:

  • the user has been convicted of a financial crimes;
  • the user has breached the terms and conditions of the platform;
  • there is a lawful order from a court or a legal authority
  • there is suspicion of Money Laundering Activities.

9. User’s Warranties

In addition to any other representations and warranties contained within these Terms, you further represent and warrant that you:

  • have read and agree to these Terms;
  • shall promptly provide to us, upon request, any additional information which we may consider necessary in providing services to you or using the application;
  • shall not use the application and services for any illegal purpose or in any other manner inconsistent with these Terms;
  • will use the Services in accordance with these Terms and with any applicable law and regulation;
  • are solely responsible for any conduct carried through your account while using the Services and the application;
  • shall not violate or attempt to violate the security of the application or its Services and you will not hack into, interfere with, disrupt, disable, overburden, modify, publish, reverse engineer, participate in the transfer or sale, create derivative works, or otherwise impair the application or services;
  • shall not use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services and website or that could damage, disable, overburden or impair the functioning of the Services or application in any manner;
  • shall not use our services and application to pay for, support or otherwise engage in any illegal activities; including but not limited to: fraud, money-laundering, terrorist activities or other illegal activities;
  • shall not use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access our services and application or to extract data;
  • shall not use or attempt to use another user's account without authorization;
  • shall not attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of the Services and application that you are not authorized to access;
  • shall not operate as an unlicensed money transmitter, money service, payment service provider, e-money or any other financial services business which requires licensure;
  • shall not provide false, inaccurate or misleading information, and
  • shall not encourage or induce any third party to engage in any of the activities prohibited under this section.

10. User’s Representation

Prior to your use of the application and/or the Games and/or the services, and on an ongoing basis, you represent and warrant that you understand and agree that:

  • there is a risk of losing HPR when using the App and/or Services and/or playing Games and that we have no responsibility to you for any such loss;
  • your use of the App and/or Services is at your sole option, discretion and risk;
  • you are solely responsible for any charges which may be payable as a result of your use of the App.

11. Taxes

You are solely responsible and liable to declare, bear and pay all taxes, duties, imposts, levies, tariffs and surcharges that might be imposed by the laws and regulations of any jurisdiction as a result of or in connection with the use of Services.

We are not responsible for determining any tax implications connected with our Services. We make no representation as to the tax implication of any jurisdiction. You shall be solely liable for all such penalties, claims, fines, punishments, liabilities or otherwise arising from your underpayment, undue payment or belated payment of any applicable tax for rewards earned on games played on the App.

12. Complaints and Customer Support

Complaints regarding any of our Services may be addressed by sending an email to help@hyper.mvm.gg. We will do our utmost to resolve a reported complaint at its earliest. While we will strive to do our best to provide users with any information required in an accurate manner, any information given shall be subject to these Terms and/or any other terms, conditions or rules directly contained in email format. In case of any contradictions between the information given by our support and the Terms, the provisions contained in these Terms shall prevail.

Any complaints on payment must be made within 7 days from the date of finalization of the transaction. You hereby acknowledge and accept that any complaint made more than 7 days after the date of finalization of the transaction which is the subject of the complaint in question will not be taken into consideration and shall have no value.

13. Errors

You are responsible for notifying us of any errors made to your wallet. If funds are added to your account in error, it is your responsibility to notify us of the error without delay. Any winnings subsequent to the error and prior to our notification, provided they are linked to such error, shall be deemed invalid and returned to us.

14. Software License

By playing on the App you are being granted a personal, non-exclusive, non-transferable license to use the Software, according to these Terms and including the clauses in this section. You shall not commit any act or adopt any kind of behavior that could damage our reputation, and you acknowledge that the use of the Services and/or the Software is at your sole discretion and risk.

15. Geolocation Controls

15.1. Purpose and Compliance

Metaverse Magna is committed to ensuring that its Services comply with all applicable laws and regulations in the jurisdictions where our users reside. To achieve this, we implement geo-location controls that may restrict or modify access to certain features, content, or services based on the geographic location of the user.

15.2. Data Collection and Use

By using our Services, you consent to the collection and use of your geographic location data. This data may be collected through various methods, including but not limited to, IP address detection, GPS data, Wi-Fi triangulation, and cell tower information. This information will be used solely for the purposes of determining your eligibility to access certain features, content, or services and for ensuring compliance with applicable laws and regulations.

15.3. Access Restrictions

Based on your geographic location, we reserve the right to restrict, block, or modify your access to certain content, features, or services that may not be legally available or appropriate in your jurisdiction. This may include, but is not limited to, restrictions on:

  • access to specific games or in-game content.;
  • participation in tournaments, events, or challenges;
  • use of certain payment methods or currencies;
  • availability of promotions, offers or rewards.

15.4. User Responsibilities

It is your responsibility to comply with all local laws and regulations applicable to your use of the Services. You agree not to use any technology, including but not limited to VPNs, proxies, or other methods, to obscure or falsify your geographic location in an attempt to bypass the geo-location controls implemented by Metaverse Magna. Any violation of this clause may result in the suspension or termination of your account.

15.5. Accuracy of Geo-Location Data

We strive to ensure the accuracy of geo-location controls, there may be instances where the technology may inaccurately detect your location. If you believe that you have been incorrectly restricted or blocked from accessing certain content or services, please contact our support team for assistance.

15.6. Privacy and Data Protection

We are committed to protecting your privacy. All geo-location data collected from users will be handled in accordance with our Privacy Policy and applicable data protection laws, including but not limited to GDPR, CCPA, NDPA and any other relevant regulations in the jurisdictions where we operate.

15.7. Changes to Geo-Location Controls

We reserve the right to modify, update,or enhance our geo-location controls at any time to comply with changes in laws, regulations or business practices. Users will be notified of any significant changes that may impact their access to our Services.

16. Disclaimer of Warranties

To the fullest extent permissible under applicable law, our services and website are provided on an “as is,” and “as available” basis, without warranties of any kind. No warranty of any kind, express, implied or statutory, including implied warranties of condition, uninterrupted use, merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of third-party rights, and warranties (if any) arising from a course of dealing, usage, or trade practice, is given in conjunction to website, services, or any software or tools contained in website and services and in general.

We do not warrant that the service or website will be error-free or uninterrupted or that any defects will be corrected in a reasonable time. You acknowledge that your use of our Services is at your sole risk.

We do not guarantee the confidentiality or privacy of any communication or information transmitted through services, on the website or any site linked to the website. We will not be liable for the privacy or security of information, e-mail addresses, registration and any identification information (if applicable), disk space, communications, confidential or proprietary information or any other content transmitted to us in any manner, or otherwise connected with your use of our Services or the application.

We shall not bear any liability, whatsoever, for any damage or interruptions caused by any computer viruses, spyware, scareware, trojan horses, worms or other malware that may affect your computer or other equipment, or any phishing, spoofing or other attack. We advise the regular use of a reputable and readily available virus screening and prevention software.

17. Limitation of Liability

To the maximum extent permitted by applicable law, under no circumstances shall Metaverse Magna or any of its directors or employees be liable for any special, incidental, direct, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use (or misuse) of the Application, Games or Services, from any content posted on or through the application or services, or from the conduct of any User, whether online or offline, even if Metaverse Magna had prior knowledge of the possibility of such damages.

In addition to the above, Metaverse Magna shall not be liable for any loss of profit, loss of business, playing losses, loss in value, or any other loss, including losses incurred as a result of using available functionalities for specific game(s). This applies even if such damages are foreseeable.

To avoid any doubt, unless in case of gross negligence or criminal intention by the Metaverse Magna’ personnel, we are not liable for any financial loss caused by activities of the third parties that seek to compromise our service with malicious purpose (i.e. hacking). Metaverse Magna commits its best efforts to prevent such actions against the platform and in case such an event happens, Metaverse Magna commits to use all possible measures to limit the damage caused to users.

Metaverse Magna explicitly prohibits persons or entities in restricted use areas (see article 2) to use its website and services, and we shall not be held liable for any legal or monetary consequence arising from such use. By accessing or using our services and/or websites, you represent and warrant that your activities are lawful in every jurisdiction where you access or use our services. Please note that restricted use areas, listed in article 2, may change in the future.

18. Commitment to Fair Play

18.1. Objective

We are committed to providing a fair, competitive and enjoyable gaming environment for all users. We believe that fairness is the cornerstone of a positive gaming experience, and we strive to ensure that every player has an equal opportunity to succeed based on skill, strategy and effort.

18.2. Prohibited Conduct

To maintain a fair playing field, Metaverse Magna strictly prohibits any form of cheating, exploitation or behavior that undermines the integrity of our games and services. Prohibited conduct includes, but is not limited to:

  • Cheating: Using unauthorized software, bots, scripts or any other tools that provide an unfair advantage over other players.
  • Exploitation of Bugs: Intentionally exploiting glitches, bugs, or design flaws in the game to gain an advantage.
  • Collusion: Cooperating with other players in a way that unfairly affects the outcome of a game or competition.
  • Account Sharing: Sharing your account with others or using someone else’s account to play.
  • Boosting: Paying or incentivizing others to improve your game rankings or stats artificially.
  • Smurfing: Creating or using alternate accounts to play against less experienced players.

18.3. Monitoring and Enforcement

We employ a variety of tools and technologies to monitor game play and detect unfair practices. This includes automated systems, manual reviews and user reports. If we determine that a player has engaged in prohibited conduct, we reserve the right to take appropriate action, which may include:

  • Warning: Issuing a formal warning to the player.
  • Suspension: Temporarily suspending the player's account.
  • Account Termination: Permanently banning the player from the platform.
  • Disqualification: Disqualifying the player from competitions, tournaments or events.

18.4. Appeals Process

Players who believe they have been wrongly accused of unfair practices may appeal the decision. Appeals must be submitted within 30 days of the disciplinary action and will be reviewed by our Fair Play Committee. The decision of the Fair Play Committee is final.

18.5. Updates and Modification

We reserve the right to update or modify this Fairness to Play clause at any time. Players will be notified of any significant changes, and continued use of our services following such changes will constitute acceptance of the new terms.

19. Player Responsibilities

19.1. Respect for Fellow Players

Players are expected to respect their fellow competitors and adhere to the principles of sportsmanship. This includes refraining from any abusive, harassing or discriminatory behavior towards others.

19.2. Honesty and Integrity

Players must engage in all gaming activities honestly and with integrity. Any attempt to deceive, manipulate or otherwise disrupt the fairness of the game will not be tolerated.

19.3. Reporting Violations

Players are encouraged to report any suspected violations of the Fairness to Play policy. Reports can be submitted through our in-game reporting system or by contacting info@mvm.gg. All reports will be treated confidentially, and retaliatory actions against players who report violations will not be tolerated.

20. Suspension and Discontinuation of Services

We may, at our discretion and without liability to you, with or without prior notice, suspend or terminate your access to all or some services, in the event of force majeure, in case of breach of this Terms or in any other case, if Metaverse Magna would decide so based on any kind of business reasons.

Some of the events which can cause suspension or termination are:

  • attempts to gain unauthorized access to the App or another user's Account or providing assistance to others' attempting to do so;
  • overcoming software security features limiting use of or protecting any content;
  • usage of the service to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism or other criminal activities;
  • violations of these Terms;
  • unexpected operational difficulties, and
  • upon the request of law enforcement or other government agencies.

In case of termination of your access to our services, we may delete or deactivate your Account, without liability to you. In the event of termination Metaverse Magna will return funds stored on the Account, unless Metaverse Magna believes the user committed fraud. Metaverse Magna may, in our sole discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any portion of our services.

21. Indemnification

You agree to defend and indemnify Us and our officers, directors, employees, agents and assigns, and to hold them harmless from and against any and all claims, liabilities, damages, losses and expenses, including without limitation reasonable attorney's fees and costs arising out of or in any way connected with the use of the App and/or the Site.

22. Links to External Websites

Our services and/or website may include links to third-party websites or other service providers ("Third-Party Sites"). If you use any links made available through our services or website to reach other websites not maintained by Metaverse Magna, you will leave our services and website. The linked sites are not under the control of Metaverse Magna and Metaverse Magna is not responsible for the content of any linked site or any link contained in a linked site. The linked sites are governed by the Terms and conditions of that site.

Metaverse Magna shall not be responsible or liable, either directly or indirectly, for any damage or loss caused or alleged to be caused in connection with your use or reliance on any such content, information, statements, representations, advertising, products, services or other materials available on or through third-party sites. Metaverse Magna provides these links to you only as a convenience and the inclusion of any link does not imply recommendation, approval or endorsement by Metaverse Magna of third-party sites, nor does it imply that the linked third-party sites recommends, approves of or endorses Metaverse Magna.

23. Confidentiality

You are responsible for maintaining the confidentiality of your Account information, including your password, safeguarding your own funds and all activities, including transactions that are posted to your Account.

Any action on the App, transactions, orders and operations initiated from your Account or using your password (1) will be considered to have been made by you, and (2) are irrevocable once validated using your password or made through your Account.

24. Intellectual Property Rights

The Website is intended solely for personal and non-commercial use by Users. You are not authorized to copy, modify, tamper with, distribute, transmit, display, reproduce, transfer, upload, download or otherwise alter the contents of our App.

Any unauthorized downloading or copying of any material contained in the App as well as the design of the App itself may be considered as a violation of our intellectual property rights.

25. Applicable Law

You understand and accept that we are unable to provide you with any legal advice or assurances, and that it is your sole responsibility to ensure that at all times you comply with the laws that govern you, and that you have the complete legal right to play the games on our application. Any participation in the games is at your sole option, discretion and risk. By playing the games, you acknowledge that you do not find the games or any other services available on the Website to be offensive, objectionable, unfair or indecent in any way.

26. Promotions

We may from time to time run promotional offers on our platform. For users to participate in these promotions, they will have to meet certain conditions which will be listed in the promotional terms and conditions.

Currently, we have two promotions running on the Platform:

Sign-up bonus also called Hyper insurance offer or Welcome insurance offer:

This offer is only available for new users who sign up on the platform. New users can activate it by purchasing any of the HPR bundles that have the sign up bonus prompt attached to it. It can only be purchased on a one time basis. The Sign up bonus cannot be withdrawn until the user has used it in a contest with either a single user or a group of users.

Bundle promos:

From time to time we may offer promo bonuses on HPR bundles. Users can purchase them as many times as they wish to during the life span of the bonus. These bonuses cannot be withdrawn until the user has used them in a contest with either a single user or a group of users.

All promotions on our platform will have their own specific terms and conditions, users are advised to ensure that they familiarize themselves with these terms and conditions before participating.

Contact information

If you have any questions about these Terms or any of the issues covered herein, please contact us via email at: